Customer Service Representative

We are seeking a self-motivating, ethical, kind-hearted, and organized insurance customer service representative to join our growing team.  This individual will perform the essential functions of the position, which include supporting the service needs of clients and specific service responsibilities as assigned.

Primary Duties:

• Prepare quotes and proposals for prospects
• Answer questions related to coverage and annual charges
• Help clients change policies as required
• Follow up with clients and agents on all applications, correspondence, claims, changes, and billing inquiries
• Assist with applications
• Submit to eligible and appropriate carriers and follows up to ensure timely receipt of policies or quotations
• Work with insurance company underwriter for policy correspondence
• Stay current with insurance industry products and changes

Job Requirements:

• Property & Casualty License is a plus but not necessary
• Prior customer service experience
• Experience with agency management software helpful – AMS360
• Critical thinking, proactive attitude, and strong communication skills
• Organized, self-motivating, and proactive in problem-solving

Qualified applicants should email their resume to: tammy@innovanteinsurance.com